Shipping policy

we’re committed to getting your order to you quickly, securely, and with care. All orders are processed within 1–3 business days, and once shipped, you’ll receive an email with tracking information so you can follow your delivery every step of the way. We offer both domestic and international shipping, with rates and estimated delivery times calculated at checkout based on your location. For domestic orders, standard delivery typically takes 3–7 business days, while express options are available if you need your gear sooner. International shipping may take longer, depending on the destination, and may be subject to customs or import duties which are the buyer’s responsibility. Please double-check your shipping address before confirming your order, as we cannot be held responsible for delays or lost packages due to incorrect information. If a package is returned to us due to an address issue, we’ll reach out to arrange reshipment at the customer’s expense. KILLA is not liable for delays caused by couriers, customs, or natural events, but if your order is lost or arrives damaged, reach out to us at KILLADEPT95@gmail.com within 7 days of the expected delivery date and we’ll do our best to make it right. we’re always working to improve our delivery experience to serve you better.